The last few years have
become contentious on almost every level of existence. Tribalism has become a
way of life. People take sides and firmly stand for their way and no other.
Compromise, cooperation, compassion and civility—none of these things seem to be
elevated in regular discourse any more, and it is not only in matters of
political import. This is infecting all manner of communication.
People are distrustful and
cynical. And sometimes it is disheartening and demoralizing. Not always,
though. Sometimes it’s a blessing.
I recently had an exchange
with a prospective client. They had numerous questions because it was their
first foray into self-publishing and hiring freelancers. I tried to answer
their questions and guide them through the process, so they’d know what to
expect, how long it would take, and the costs associated with several elements
of the project.
At the end of over a dozen
messages, they went silent for a few days. I followed up. They informed me that
they decided to go with a different freelancer. I thanked them for letting me
know and wished them luck with their project. My exact words: Thanks for letting me know. Best of luck
with your book project, and happy holidays!
I received a message
seconds later, in all caps.
>> WHAT THE HELL DOES THAT MEAN? WHY “GOOD LUCK”
My response was simple: I meant that I wish you success with your
book project and also wish you a happy holiday (whichever you celebrate at this
time of year). As I typed my response, another text came through. Also all
in caps.
>> YEAH, LIKE WE CANT DO GOOD WITHOUT YOU? IS THAT IT? THATS JUST SOME ARROGANT SHIT
I hit send almost
simultaneously as their message popped up on my screen. (Sigh.) I took a deep
breath and seriously considered whether to respond or not—it seemed useless to
try to reason with this person. But I tried anyway, and wrote: Not at all! I only meant to wish you good
fortune with your project.
Their final response was
pretty much consistent with their previous messages, only slightly more
nuclear:
>> YOU THINK WERE STUPID AND YOUR JUST A CONCEDED BITCH. FUCK YOU!!!!!!
I stared at the message, my
inner editor bleeding internally (it was meta-suffering, y’all!). I chuckled
and muttered to myself, “Well, bless your heart, I do concede!”
And there you have it: a
blessing with an FU attached.
The thought occurred to me
that this person may not have been serious about their project or about hiring
me. Then the thought occurred to me that I was the fortunate one for not having
to work with them—not during the holidays, not as a possible end-of-year
project, in fact, not ever.
I’d like to think that I
remained professional and dignified during our interaction, but mostly I am
grateful that the trash took itself out and left me to have a peaceful and
happy holiday. I wish you all the same . . . and good fortune in the coming
year. Literally!
I Want Peace on Earth and Goodwill Toward Humanity.
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